PACE Webinars

Technology Business Management Perspectives

November 2, 2021

Todd Tucker, author of the book Technology Business Management, and Anton van der Merwe, Principal at Alta Via Consulting and expert in managerial costing and IT, discuss the Technology Business Management (TBM) approach to the TBM Council's effort (by leading Chief Information Officers) to communicate the cost, quality, and value of IT spending and investments to their business partners and ensure IT is able to drive innovation for the organization.

Driving Strategic Management with
the Profitability Analytics Framework

March 29, 2021

This webinar describes PACE's Profitability Analytics model, a process designed to produce high-quality internal decision-support information that can use to support decision making throughout the organization – from the C-suite to the shop floor and direct customer contact points.

Measuring & Managing Customer Profitability

April 6, 2021

To remain competitive, companies must be able to determine which of their customers are most profitable.  This presentation discusses why “cost-to-serve” expenses are more important than product and service-line expenses, how to design and implement a customer profitability measurement system, and actions to take with the information to make customers more profitable.


To watch the webinar, click HERE. To obtain the webinar slides, click below.

Revenue Management Fundamentals

January 19, 2021

This webinar provides an essential foundation to understanding revenue management across many types of organizations and how management accountants can work effectively with their organization to design systems that capture and analyze specific types of revenue drivers in order to improve revenue management practices.


​To watch the webinar, click HERE. To obtain the webinar slides, click below.

What Does Causality Mean?

February 16, 2021

Information provided to decision makers is based on models that we use to guide our actions and our decisions.  The guiding principle for determining how the elements of a model related to one another is causality. This webinar covers what is meant by the causality principle, its application to operational and financial modeling, and examples of the application of the principle.


To watch the webinar, click HERE. To obtain the webinar slides, click below.

Building Internet Fiber Network Services and Capturing Investment Value

June 22, 2021

This case examines a familiar scenario: An innovative strategy to capture new markets is conceived and implemented, investments are made, and operation experience is gained. The PACE Profitability Analytics Model is used to holistically consider the impact of business decisions on an organization’s revenues, costs, and investments.

To watch the webinar click HERE.

Click below to obtain the webinar slide.